Privacy Policy

Last Updated: February 16, 2026

The Doggo Scoop (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit thedoggoscoop.com, request a quote, or use our pet waste removal and sanitation services (the “Services”).

By using our website or Services, you agree to this Privacy Policy. If you do not agree, please do not use our website or submit information through our forms.

1. Information We Collect

Information You Provide Directly

When you request a quote, schedule service, fill out a form, contact us, or otherwise communicate with us, you may provide:

• Name
• Phone number
• Email address
• Service address (and/or billing address if different)
• Service details (e.g., yard notes, gate access instructions, number of dogs/pets, scheduling preferences)
• Billing or payment details (if you choose to pay electronically)

We use this information to provide quotes, schedule and perform Services, communicate with you, provide customer support, and handle billing (if applicable).

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and device type
• Referring website/source
• Pages visited and interactions with the site
• Date and time of visit
• Approximate location (derived from IP)

This information helps us understand website usage, improve performance, and support marketing measurement.

Cookies & Similar Technologies

We may use cookies and similar technologies (like pixels) to operate our website, remember preferences, understand traffic, and measure marketing effectiveness. You can disable cookies through your browser settings, but some features may not work properly.

2. How We Use Your Information

We may use information we collect to:

• Provide quotes and schedule Services
• Communicate about appointments, service updates, and customer support requests
• Provide arrival notifications and service-related messages
• Process payments and prevent fraud (if applicable)
• Improve our website and Services
• Understand demand and measure marketing performance (including Google and Meta advertising, if used)
• Comply with legal obligations and protect our rights, safety, and property

We do not sell your personal information.

3. Text Messaging (SMS)

If you provide your phone number, you agree that The Doggo Scoop may contact you via call or text regarding:

• Service scheduling and appointment confirmations
• Arrival notifications and service reminders
• Quote follow-ups
• Account or billing questions

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to a text message.

We do not send unrelated promotional spam. If we ever offer marketing texts, we will provide clear opt-out instructions.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only in the following situations:

• Service providers: with vendors who help operate our business (e.g., website hosting, forms, analytics tools, payment processors, messaging providers), only as needed to provide their services.
• Legal requirements: if required by law, subpoena, court order, or other legal process.
• Protection & enforcement: to protect our rights, safety, property, customers, or to enforce our policies.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, where information may be transferred subject to appropriate safeguards.

5. Analytics & Advertising

We may use analytics tools to understand website traffic and improve our website. We may also run ads (such as Google Ads and Meta ads) and use measurement tools to understand ad performance. Depending on configuration, some of these tools may use cookies or similar technologies.

You can manage cookies through your browser settings and may have additional choices through the relevant ad platform settings.

6. Data Security

We take reasonable measures designed to protect your information. However, no internet transmission or storage system can be guaranteed 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including providing Services, maintaining business records, resolving disputes, and complying with legal obligations.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to request access to, correction of, or deletion of personal information, and the right to opt out of the “sale” or “sharing” of personal information as defined by California law (where applicable).

To exercise these rights, please contact us using the information below. We may need to verify your identity before fulfilling your request.

11. Do Not Track

Some browsers have a “Do Not Track” setting. At this time, our website does not respond to Do Not Track signals. Third-party services we use may have different practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website or Services after changes indicates acceptance of the updated policy.

13. Contact Us

The Doggo Scoop
📧 service@thedoggoscoop.com
📞 +1 (323) 379-4040
🌐 https://thedoggoscoop.com